PrivacyPolicy

Welcome to Joloking.com! We, the creative minds behind Joloking, take privacy seriously. We understand the importance of protecting your personal information. This Privacy Policy aims to explain the information we collect from you, how we use it, share it, and respect your privacy rights when you visit our website Joloking.com, make purchases, or use any of our services. 

By engaging with our Service, you acknowledge your acceptance of this Policy. If you do not consent to this Policy, we kindly request that you discontinue using our Service without providing us any personal information. 

What We Cover 

This Policy encompasses the information we may acquire from your use of our Service. 

Please note that this Policy does not apply to third-party websites or applications that may be linked from our Service or display content through it. We neither endorse nor take responsibility for such websites or applications, including their information collection practices. Before submitting any personal information on third-party websites or applications, we advise you to review their respective privacy policies. 

Personal Information We Collect 

When you use our Service, we may collect the following categories of personal information: 

• Identifiers: Your name, mailing address, email address, account username and password, gender, birthdate and age, and phone number. 
• Financial and Transaction Information: Shipping and billing details, credit or debit card information, payment methods, purchase records, returns, and items in your cart. 
• User-submitted Content: If you choose to respond to our surveys, we may collect your survey responses. 
• Professional and Employment Information: If you apply for a job with us, we collect your resume, employment and education history, certifications, skills, and pay/wage rates. 
• Audio Information: Voicemail recordings and transcriptions if you contact us and leave a voice message. 
• Device Information: Information about the device you use to access our Service, such as unique device ID, IP address, geolocation, hardware model, browser type, and operating system. 
• Internet or Other Electronic Network Activity: Details about your use of our Service, including access times, pages viewed, and referring links. 
• Social Media: If you interact with us through third-party social networks, we may collect personal information from your profile, such as your username and publicly available information. However, please be aware that any information you submit or post on social networks is done at your own risk and without an expectation of privacy. 
• Inferences: We may draw inferences from the above information that reflect your preferences and characteristics. 
• Sensitive Information: Certain information we collect, such as credit or debit card details, may be considered sensitive personal information in some locations. We employ authorized third-party payment processors to handle this information securely. We only collect and utilize this information to provide our Service, ensure payment security, and detect and prevent security incidents, fraud, or illegal actions. 

We collect personal information directly from you, your device and browser, social networks (if you interact with us through them), and service providers and third parties who assist us in delivering, maintaining, and operating our Service and marketing efforts (including customer support, web hosting, web development, data management, payment processing, product fulfillment, security, fraud control, events and promotional services, and analytics services). 

While you are not obliged to provide all the personal information identified in this Policy, please note that certain functionalities may not be accessible if you choose not to provide specific personal information. For instance, we may be unable to respond to your requests, create an account, or process your purchases without the necessary personal information. 

Cookies 

A cookie, a small string of information transferred by a website you visit, is used for identification purposes. Cookies can track your activity on a website or across websites, providing companies with insights into your preferences and behaviors, ultimately enhancing and personalizing your browsing experience. Some cookies are essential for a website’s operation, while others offer functional, analytical, or targeted advertising capabilities. 

At Joloking.com, we employ cookies and similar technologies to collect information about your interactions with our Service. This includes details about your browsing behavior. We utilize this information to analyze trends, administer our Service, deliver tailored and relevant advertising, and engage with users interested in our products or similar offerings. 

Our cookies and technologies fall into the following categories: 

• Strictly Necessary: These cookies are crucial for our Site’s functionality and cannot be disabled. They respond to your requests for services, such as managing your cookie privacy preferences or filling in forms. You can adjust your browser settings to block or receive alerts for these cookies, but please note that certain parts of our Site may not function properly as a result. 
• Functional: These cookies enhance our Site’s functionality and personalization. They may be set by us or third-party providers whose services we incorporate into our Site. For example, social media companies may offer features like login options or content sharing. Please be aware that your use of third-party services is subject to their respective privacy policies. Blocking functional cookies in your browser may impact the proper functioning of certain services, including third-party offerings. 
• Performance: These cookies allow us to measure and improve the performance of our Site by tracking visits and traffic sources. They help us understand how visitors navigate our Site. The data collected by these cookies is typically aggregated. Disabling these cookies in your browser will limit our ability to effectively monitor our Site’s performance. 
• Targeting: Targeting cookies, used on our Site, enable our third-party ad partners to create an interest profile based on your browsing behavior. This profile is used to display relevant ads on other websites. While targeting cookies do not directly store contact information like names and addresses, they identify your browser and device. Disabling these cookies will prevent us and our ad partners from serving you targeted ads. Additionally, in certain jurisdictions, using targeting cookies for advertising purposes may be deemed the sale of personal information. By toggling off targeting cookies, you opt-out of this sale. 

Do Not Track 

We currently do not recognize the “Do Not Track” browser signal. However, we acknowledge the Global Privacy Control (“GPC”) as a valid opt-out request for performance and targeting cookies. 

Uses of Personal Information 

We may use your personal information for the following purposes: 

• Develop, provide, and enhance our Service, ensuring an improved online shopping experience. 
• Fulfill your requests, process orders, payments, and account adjustments, and initiate, bill, and collect payments. 
• Create and maintain your account, and notify you about your account, purchases, exchanges, and returns. 
• Respond to your communications, including customer service inquiries. 
• Communicate with you about our Service, offers, promotions, events, and other information we believe may interest you. 
• Conduct marketing and promotional activities, tailor advertisements, and assess the popularity of content and ads. 
• Personalize your online experience, delivering relevant content or features. 
• Evaluate your eligibility for employment opportunities. 
• Monitor trends, usage, and activities, supporting internal research, development, and business decisions. 
• Detect and protect against security incidents, fraudulent or illegal activities, and safeguard our rights, property, and the safety of our users, customers, employees, third parties, and the public. 
• Comply with legal and regulatory obligations, respond to government requests, and enforce our policies, including this Policy and our Terms of Use. 
• Defend against or pursue claims, disputes, or litigation. 
• Carry out necessary short-term activities and other internal purposes related toour Service, such as product fulfillment and maintaining ongoing relationships with customers. 

These uses of your personal information are processed based on the following grounds: 

• Contractual Necessity: To fulfill our obligations under a contract with you, such as processing payments and providing requested products. 
• Legitimate Interests: To serve our legitimate interests, including providing a relevant and secure Service, improving our offerings, and maintaining proper records. 
• Legal Obligations: To comply with applicable laws and regulations, including notifying you in the event of a security breach involving your personal information. 
• Consent: When you have provided your consent, such as opting in to receive marketing communications. 

Automated Processing: We do not utilize automated processing to make significant decisions that may affect you. However, we employ profiling and analytics for understanding how individuals use our Site and for marketing purposes. These analyses help us enhance our Service. We also employ security and fraud analytics to identify potential fraudulent activities. 

Sharing Personal Information 

We share your personal information with the following categories of third parties: 

• Our Group Companies: This includes our parents, subsidiaries, and affiliates. 
• Service Providers: We work with service providers who perform various functions on our behalf, including customer support, web hosting, web development, data management, payment processing, product fulfillment, security, fraud control, marketing, events and promotional services, and analytics services. 
• Advertising Partners and Social Networks: We collaborate with advertising partners and social networks to provide you with targeted marketing and ads that we or our partners believe may interest you. 
• Auditors, Advisors, and Financial Institutions: We may share information with auditors, advisors, financial institutions, and other professionals who assist us in our business operations. 
• Change in Control or Financial Status: In the event of a change in our company’s control or financial status, such as a sale, acquisition, merger, or divestiture, personal information may be shared with relevant parties involved in the transaction and transferred to successor entities. 
• Government Bodies and Law Enforcement: We may disclose information to government bodies, dispute resolution organizations, law enforcement agencies, or other third parties in response to lawful requests, investigations, or as required by applicable laws. 
• Protecting Our Rights: We may share personal information to protect our rights, property, or safety, as well as the rights, property, or safety of our users, customers, employees, third parties, or the public. 

How We Protect Your Personal Information 

We employ reasonable technical and organizational measures to safeguard personal information against loss, misuse, alteration, or unintentional destruction. We have implemented various security measures to protect both personal and general information received through our Service. While we strive to protect your personal information and privacy, we cannot guarantee the security of information transmitted online. Any information you disclose online is done at your own risk. To enhance security, do not share your username or password with anyone. If you suspect any security issues with your account, please contact us immediately using the details provided in the “Contact Us” section. 

Retention of Personal Information 

We retain personal information as long as necessary to fulfill the purposes for which it was collected. Additionally, we retain information as required to comply with legal obligations, tax requirements, corporate compliance, employment matters, litigation, and other rights and obligations permitted by law. 

Notification of Policy Changes 

We may update this Policy periodically, and any modifications will be posted on our Site and App. In some cases, we may provide additional notice, such as through statements on our homepage, email notifications, or other reasonable communication methods. We encourage you to read this Policy attentively to stay informed about our personal information practices and the choices available to you. 

Electronic Communication 

By using our Service, you agree that we may communicate with you electronically. This includes necessary notifications related to your use of our Service, such as legal, technical, regulatory, security, or privacy-related notices. 

Children Under 13 

We do not knowingly collect personal information from children under 13 through our Service. If you believe that a child under 13 has provided personal information to us, please contact us using the information provided in the “Contact Us” section below. We will take immediate steps to remove the personal information from our records and terminate any associated accounts. 

Service Location 

Our Service is operated from India. If you are located outside India and choose to use our Service or provide information to us, you acknowledge and understand that your information will be transferred, processed, and stored in India. Privacy laws in India may differ from those in your jurisdiction. Where required by applicable law, we ensure appropriate safeguards for international data transfers. 

Your Privacy Choices 

If you no longer wish to receive our newsletter or other marketing communications, you can unsubscribe at any time by following the instructions provided in the communication itself or by adjusting your user account settings. For further assistance, please contact us using the contact details provided in the “Contact Us” section below.